ABOUT WCELL
About WCell
Last updated: September 2, 2026
Who we are
WCell (wcell.app) is a digital marketplace serving customers in Lebanon and the wider MENA region. We sell game top-ups, gaming vouchers and gift cards, and mobile recharge for Alfa and Touch — all delivered instantly online, with no physical shipping involved.
Where our stock comes from
For popular items we hold our own local stock, so price and availability stay fixed regardless of outside supplier swings. When local stock of an item runs out, WCell automatically switches to sourcing it live through our supplier network — currently G2Bulk and PlayPin — so the product stays in stock rather than showing as unavailable. Either way, you're always shown the real price and real availability before you pay.
How payment and delivery work
You fund a wallet balance using Whish Money or USDT, and orders are paid from that balance. Most orders — codes, top-ups and mobile recharge alike — deliver within minutes. For game top-ups, double-check the player ID, server and region before confirming: once a top-up reaches the destination you entered, it generally can't be redirected. Full detail is in our Terms of Service.
How we keep your account safe
All traffic to WCell is encrypted (HTTPS), and accounts are protected by Supabase's authentication system. WCell never sees your banking or wallet credentials — balance top-ups only ever pass through the payment reference you submit for review. When an order is fulfilled through a supplier, we only share the minimum needed to deliver it, typically the product and the player ID or region you entered. WCell support will never ask you to send your password. Full detail is in our Privacy Policy.
If something goes wrong
Orders delivered successfully are final, the same as any digital goods marketplace — but if WCell can confirm a genuine failure (a code that didn't work, a top-up that didn't arrive, or the wrong item due to our or a supplier's error), we fix it with a working replacement or a wallet refund at no cost to you.