Legal

Privacy Policy

1. Information we collect

WCell collects the information needed to run your account and orders, such as your email address, name, order and wallet history, and destination information you provide for direct top-ups or mobile recharge. If you contact support, WCell may keep the conversation to resolve your request.

2. How we use information

WCell uses this information to create and secure accounts, process and deliver orders, credit balance funding, investigate failed or disputed orders, prevent fraud and abuse, and respond to support requests.

3. Service providers

WCell uses trusted infrastructure and fulfillment providers to operate the store. Only the information reasonably necessary to provide the requested service is shared with them. WCell does not sell customer data to advertisers.

4. Cookies and local storage

WCell uses browser storage and authentication data to keep you signed in, remember your cart and operate account features. WCell may use analytics to understand overall site usage and improve the service.

5. Data retention

Account and transaction records are retained for as long as reasonably necessary to operate WCell, provide support, prevent fraud and meet recordkeeping obligations. Some transaction records may need to be retained after an account is closed.

6. Your choices

You may contact WCell to request access to, correction of, or deletion of personal information where applicable. Some transaction records may be retained when required for legitimate recordkeeping or security purposes.

7. Security and changes

WCell uses HTTPS and protected authentication. Keep your password private; WCell support will never ask you to send it. This policy may be updated as WCell changes, with the updated date shown on this page.

Need help?

For questions about an order, account or these policies, contact WCell Support.

Go to Support