Create or sign in to your WCell account, add funds to your balance, choose the correct product or direct top-up, review the region and destination details, then confirm the purchase.

Delivered codes are saved in your WCell account under Orders. Keep digital codes private because anyone with a valid unused code may be able to redeem it.

Choose the game and package, enter the required Player ID, server or character information, verify the player when that option is available, then confirm the top-up from your WCell balance.

Choose Alfa Gift or Touch Credit, select the plan or amount, enter the Lebanese mobile number carefully, review the total, and confirm the recharge from your WCell balance.

The order was accepted but delivery confirmation is not complete yet. Your account keeps the latest status. If it remains pending much longer than expected, contact WCell support with the order reference.

If WCell confirms a genuine delivery failure, the system may retry, provide a replacement where appropriate, or return the amount to your WCell balance according to the order status and refund policy.

Successfully delivered digital codes and completed top-ups are normally final because digital goods cannot be returned after delivery. Confirmed delivery failures are handled under the WCell refund policy.

Many platforms restrict gift cards to specific account regions. Check the region shown on the product before buying and make sure it matches the account where you intend to redeem it.

WCell uses protected authentication and HTTPS. Keep your password private. WCell support will never ask you to send your password.